Community Living Coordinator – Deaf Services

San Francisco, Full-time

This position has been filled.

  • Status / Level: Exempt
  • Starts: Immediately

Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides a number of programs including: job placement and training, community integration, and supported living services.

Position Title:   Community Living Coordinator-Deaf Services

Reports to:       Assistant Director of Community Living

Supervises:      Community Living Staff-Case Leads, Specialists, PSAs.

FLSA Status: Exempt (salaried)

Purpose:  To support people with disabilities in maintaining independent community living.

Duties and Responsibilities


Client Support Functions

  • Teach client rights and help develop self-advocacy skills
  • Assist clients in developing natural networks of support
  • Assess client interests and abilities through the person-centered planning process, develops written service plans and behavioral support plans on a semiannual and annual basis
  • Develops client support schedule templates
  • Assist clients in managing personal affairs
  • Quality control of all services provided in the home by support staff, attendant care and natural supports
  • Assists clients in developing agendas and running house meetings
  • Provide linkages in the community for needed services including all generic supports; provide case management and service coordination
  • Provides direct support to clients as needed


Administrative Functions

  • Recruit, supervise, train and evaluate Case Leads and assist with staff development on a day to day basis
  • Creates and maintains client staffing schedules, reviews daily
  • Responsible for implementing support plans in individual homes, ensuring staff members are trained and are following support plans, gathering data and other needed documentation for contract agencies
  • Responsible for completing all required documentation, including case notes, risk management forms, special incident reports and additional case records
  • Responsible for maintaining professional relationships with clients, referral sources, employers, families, care providers and appropriate others; and for maintaining confidentiality
  • Participates in on-call emergency response rotation and provides back-up assistance and support to the Emergency Response Carrier
  • Reviews staff clock-in data daily, indentifies missing information and follows up as needed and approves staff timecards and ensures accuracy.
  • Attends weekly meetings with Assistant Director and other Community Living personnel, as needed.

Other duties as required


Skills, Knowledge and Abilities

Education and Experience Requirement

      • B.A. in Special Education, Rehabilitation Counseling or related field preferred.
      • Minimum of three years’ experience working with adults with disabilities required, preferably in a community setting.
      • Supervisory experience preferred



Skills requirement



      • Fluency in American Sign Language
      • Able to develop and implement support plans, interventions and positive reinforcements
      • Fluent report writing skills
      • Willingness to work flexible hours to meet client needs.
      • Able to recognize unusual or threatening conditions related to persons with disabilities
      • Strong time management skills, patient, detail oriented
      • Proficient in Microsoft Office Suite, Google Docs


Program requirements

      • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
      • First Aid/CPR certification required (within 30 days)
      • Clean DMV printout and proof of auto insurance



Compensation and Benefits



      • Depends on experience


Benefits (eligibility dependent on scheduled hours)

      • Paid employee medical, dental, and vision coverage
      • 401k contribution
      • Twelve days of paid vacation accrued annually
      • Twelve sick days accrued annually
      • 10 paid holidays annually
      • Birthday holiday per year
      • Tuition reimbursement
      • Employee wellness program