• Reports to: Program Manager
• Supervises: N/A
• Status / Level: Non-Exempt
• Purpose: To provide instruction and support to people with disabilities in acquiring and maintaining community living skills to promote independence.
• Starts: Immediately

Do you enjoy working with people? Does the idea of empowering individuals to lead independent lives in the communities of their choice appeal to you? Toolworks’ Community Living Department is currently looking for dedicated, creative individuals to join our team!

Toolworks, founded in 1975 in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality and personal satisfaction.

Our Community Living Program is skillful and adept in supporting people, regardless of ability level, to live the lives they choose. We acknowledge the right, the desire, and the ability of our clients to make choices about their present and future lifestyle, and ensure that they are active in the decision-making that directly affects their lives. Without organizations like Toolworks, many of the people receiving Community Living services would be institutionalized, marginalized and restricted in their ability to exercise control and choice.

The Community Living Department is currently accepting applications for

Live-In Instructor

The Live-In Instructor will live/work with a male client with a developmental disability in downtown Pleasanton close to public transportation and 580/680 freeways. The Live-in will have their own bedroom, shared bathroom and full use of all common areas, yard and garage. Washer/Dryer and parking included.

Live-in schedule is as follows:

Sun-Thurs. overnights 10pm to 6am.

Mon-Fri 6am to 9am: provides verbal prompting to ensure morning routine is completed – breakfast, medications, etc. and transportation to day program located in Concord (mileage is paid and requires reliable transportation).

Sunday 9pm-10pm.

Additional paid shift opportunities available, if interested.

Duties and Responsibilities

Client Support Functions

• • • Teach functional skills to people with disabilities including: meal preparation, shopping, hygiene, budgeting, safety awareness, and maintaining a clean and healthy living environment.
    • Instruct clients in researching and accessing community resources to reach their goals and increase independence.
    • Travel train clients using the mode of transportation suited to each individual based on their abilities.
    • Educate clients on their rights and self-advocacy.
    • Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.

Administrative Functions

• • • Create and maintain schedule.
    • Monitor client progress in case notes.
    • Complete Special Incident Reports as needed.
    • Complete all other required paperwork.

• •  

Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

• • • Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement

• • • American Sign Language, Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required.
    • Fluent report writing skills
    • Willingness to work flexible hours to meet client needs.
    • Able to recognize unusual or threatening conditions related to persons with disabilities
    • Strong time management skills, patient, detail oriented
    • Proficient in Microsoft Office Suite

• •  

Benefits (eligibility dependent on scheduled hrs)

• • Paid employee medical, dental, and vision coverage
  • 401k contribution
  • Twelve days of paid vacation accrued annually
  • Twelve sick days accrued annually
  • Ten paid holidays annually
  • Birthday holiday per year
  • Tuition reimbursement
  • Employee wellness program

• Reports to: Assistant Director of Community Living
• Supervises: NA
• Status / Level: Non-Exempt
• Starts: Immediately

Case Lead Floaters are responsible for assisting the Community Living management team in providing the day-to-day support of our clients receiving Supported Living Services. A Case Lead Floater’s role is to ensure client shifts are filled and Community Living support staff are trained in their duties.

You are an ideal candidate for this position if:

• You are passionate about supporting individuals with disabilities to live the lives they choose
• You enjoy learning and being part of shared experiences
• You are comfortable responding to unexpected challenges; you are cool under pressure and think quickly on your feet
• You enjoy working independently and take initiative, but communicate with your team and supervisor
• You like to learn new things and can learn quickly; when things change, you can roll with the punches
• You follow through with commitments and can pick up shifts as they open during the designated rotation.
• You have reliable transportation or are comfortable navigating public transportation and can travel throughout Alameda, SF and San Mateo Counties
• You enjoy a fluid schedule that changes week to week

Work Schedule:
Case Lead Floaters will be on-call Friday at 3pm to Monday at 9am. During this time, the Case Lead Floater will be responsible for monitoring calls coming into the 24/7 Emergency Response System (ERS) via an iPhone. The nature of calls varies from non-life-threatening issues/concerns, staffing questions, injury reports and staff call-outs or late arrivals.

**There is potential for the Case Lead to be assigned a guaranteed amount of shift work hours during the week for those who desire a to be in a benefitted status

The Case Lead Floater will provide coverage for open shifts and for staff absences/vacation. The shifts worked would vary according to the support needs of our clients: mornings, afternoons, evenings, overnights may be included.

Compensation:

Starting hourly rate is $21.50

The Case Lead Floater will receive a stipend for carrying the iPhone and responding to calls as they come in:

A stipend of $400 is paid to Case Lead Floaters able to monitor and respond to calls during the full rotation: Fridays at 3pm to Monday at 9am

For Case Lead Floaters unable to make a commitment to the full weekend rotation, a daily stipend shall be paid

Case Lead Floaters will be paid at their hourly rate for all shifts they personally cover during the rotation (sleeping overnight shifts are paid at the prevailing local minimum wage)

Volume of calls varies weekend to weekend. The Case Lead Floater will be made aware on Friday before 3pm if there are known open shifts that need coverage provided by the Floater.

Case Lead Floater rotation schedule may change as program needs change.

Client Support Responsibilities

• Carries ERS phone and responds to client and staffing-related emergencies for assigned regions
• Follows Emergency Response Protocol as trained
• Provides shift coverage as assigned
• Checks and updates ERS logs and eRSP schedules each day on duty
• Updates Timecard Spreadsheet in real time
• Provides scheduling and client updates to the Program Managers and Assistant Director after completion of weekend shift
• Assists clients in accessing their schedules in eRSP and provides staffing input to the team
• Provides attendant care, in-home support, instruction and training to clients in all areas of daily living, including, but not limited to: meal preparation, shopping, hygiene, personal care, budgeting, medical appointments, travel, community access, safety awareness, and maintaining a clean and healthy living environment
• Provides instruction regarding client rights and self-advocacy
• Recognizes unusual or threatening conditions related to persons with disabilities and resolve issues if necessary
• Assists client and client’s assigned Case Lead (as needed) with monitoring generic supports including In Home Support Services (IHSS) and provider scheduling/timecard monitoring
• Provides input to the Program Manager for staff scheduling to meet the needs and requirements of the supported client
• Reports incidents within required time-frames
• Follows Mandated Reporter protocols
• Other duties as required

Administrative Responsibilities

• Assists Program Managers and client-assigned Case Leads with training of new employees in assigned households
• Assists Program Managers and client-assigned Case Leads in monitoring client health, finance and other personal affairs in assigned households
• Checks TW email daily during regular working hours/days and responds within one working day
• Responds to voicemails daily during regular working hours/days and responds within one working day
• Attends supervisor check-ins monthly or as required by supervisor
• Attends all agency meetings and trainings as assigned
• Attends all department meetings as assigned, including monthly Case Lead meetings
• Maintains all client documentation and records including but not limited to:
• Case notes for any/all direct or indirect support provided to each client; additionally:
• Any communication log data from individual homes shall be summarized and entered into case note system
• Recording of all appointments with medical providers and other specialists in coordination with client-assigned Case Lead (as needed)
• Complete Special Incident Reports as needed
• Keeps First Aid/CPR current

• Other duties as required

Compensation and Benefits:

Compensation

• $21.50- $24 per hour

Benefits (Dependent on eligible hours)

• Paid employee medical and dental coverage
• 401k contribution
• Twelve days of paid vacation accrued annually
• Twelve sick days accrued annually
• Ten paid holidays annually
• Birthday holiday per year
• Tuition reimbursement

Job Type: Ranges from on-call to full-time(30-40 hrs/week)

Work Remotely

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

 

• Reports to: Program Manager
• Supervises: N/A
• Status / Level: Non-Exempt
• Purpose: To provide instruction and support to people with disabilities in acquiring and maintaining community living skills to promote independence.
• Starts: Immediately

Do you enjoy working with people? Does the idea of empowering individuals to lead independent lives in the communities of their choice appeal to you? Toolworks’ Community Living Department is currently looking for dedicated, creative individuals to join our team!

Toolworks, founded in 1975 in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality and personal satisfaction.

The Community Living Department is currently accepting applications for Case Lead .

Case Leads work directly with an assigned case load of individuals to provide daily case management support under the direction of the Community Living Program Managers and the Assistant Director of Community Living.

In addition to the following requirements, the ideal candidate will

• Have ability to work a flexible schedule throughout the week
• Ability to work independently and take initiative with day to day case management needs
• Be able to participate in an emergency response system rotation

Client Support Responsibilities

• Carries ERS as needed/trained. Is available to assist with ERS Pager rotation, as needed, for staffing coverage and respond to emergencies.
• Client scheduling. Assists clients in accessing their schedules in eRSP and provides staffing input to the team
• Provides instruction and training to clients in all areas of daily living, including, but not limited to: meal preparation, shopping, hygiene, personal care, budgeting, safety awareness, and maintaining a clean and healthy living environment
• Provides shift coverage as assigned
• Provide instruction regarding client rights and self-advocacy
• Recognizes unusual or threatening conditions related to persons with disabilities and resolve issues if necessary
• Participates in ISP creation and planning process including quarterly and semi-annual meetings. Provides data needed for reports to Program Manager
• Assists client with monitoring generic supports including In Home Support Services (IHSS) and provider scheduling/timecard monitoring
• Conducts Quarterly Safety Checks in assigned home(s)
• Provide input to the Program Manager for staff scheduling to meet the needs and requirements of the supported client
• Follows Emergency Response Protocol and utilizes Emergency Response System when appropriate
• Reports incidents within required timeframes
• Follows Mandated Reporter protocols
• Other duties as required

Administrative Responsibilities

• Staff training: Assists Program Managers with training of new employees in assigned households
• Client household coordination: Assists Program Managers in monitoring client health, finance and other personal affairs in assigned households
• Checks TW email daily during regular working hours/days and responds within one working day
• Responds to voicemails daily during regular working hours/days and responds within one working day
• Attends supervisor check-ins monthly or as required by supervisor
• Attends all agency meetings and trainings as assigned
• Attends all department meetings as assigned, including monthly Case Lead meetings
• Maintains all client documentation and records including but not limited to:
  • Case notes for any/all direct or indirect support provided to each client; additionally:
  • Any communication log data from individual homes shall be summarized and entered into case note system
  • Monthly Summaries shall be entered in to case note system on a monthly basis
  • Recording of all appointments with medical providers and other specialist
  • Records completion of home safety checks on a quarterly basis
  • Updates Emergency Data Form as needed including medication list/details
  • Client file located either at ERC or 25 Kearny:
  • Annual Human Rights and Grievance Procedure
  • Release of Information for each client is updated at annually at minimum
  • Money Management Permission Form
  • Updates other case file information as needed
• Creates and maintains individual client house binders and SharePoint files
• Complete Special Incident Reports as needed and within required timeframes
• Keeps First Aid/CPR current
• Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

• Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement

• American Sign Language fluency required
• Fluent report writing skills
• Willingness to work flexible hours to meet client needs.
• Able to recognize unusual or threatening conditions related to persons with disabilities
• Strong time management skills, patient, detail oriented
• Proficient in Microsoft Office Suite

Program requirements

• Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
• First Aid/CPR certification required (within 30 days)
• Clean DMV printout and proof of auto insurance

Compensation and Benefits                         

Compensation 

• Depends on experience.

Benefits (eligibility dependent on scheduled hrs)

• Paid employee medical, dental, and vision coverage
• 401k contribution
• Twelve days of paid vacation accrued annually
• Twelve sick days accrued annually
• Ten paid holidays annually
• Birthday holiday per year
• Tuition reimbursement
• Employee wellness program

 

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

 

 

• Reports to: Coordinator of Community Integration and Employment (HCBS)
• Supervises: NA
• Status / Level: Non-Exempt
• Purpose: To support people with disabilities in full inclusion in the community as well as access employment opportunities in San Francisco, Alameda and Contra Costa Counties
• Starts: July 1, 2021

Client Support Functions

• Trains and supports people with disabilities on the job ensuring individuals are as independent as possible when performing their job duties.
• Meets with employers post-placement to ensure successful placement.
• Provides training and support on issues that may impact job readiness and performance including travel training, money management, and other supports.
• Provides instruction regarding client rights and self-advocacy.
• Maintains positive business relationships with management/owners of businesses where clients are placed to ensure ongoing satisfaction of Toolworks’ services.
• Performs quality control and worksite safety inspections as needed.
• Recognizes unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.
• Participates in ISP/IHSP creation and planning process including quarterly and semi-annual meetings. Provides data needed for reports to HCBS Program Coordinator.

 

Administrative Functions

• Completes all monthly billing reports as required.
• Monitors client progress in case notes and completes all other required paperwork.
• Completes Special Incident Reports as needed.
• Keeps First Aid/CPR current

Organizational (all staff)

• Participates in staff meetings as required.
• Complies with current agency performance standards.
• Reports changes in criminal or employment status on a timely basis.
• Represents the organization to visitors and the community as needed.
• Maintains a professional attitude, working cooperatively with other staff, clients, and members of the community.
• Maintains confidentiality of client/staff information as required by law and agency policy.
• Treats clients with dignity and respect.

Other duties as Required

 

Skills, Knowledge and Abilities:

Education and Experience Requirement

• B.A. in Special Education, Rehabilitation Counseling, or related field preferred.
• Minimum of two years’ experience working with adults with disabilities, preferably in a community or employment setting.
• Experience in hospitality/retail industry helpful.

Skills requirement

• American Sign Language (ASL), Spanish, Chinese language skills preferred. Some level of fluency for certain target populations may be required.
• Fluent report writing skills.
• Willingness to work flexible hours to meet client needs.
• Able to recognize unusual or threatening conditions related to persons with disabilities.
• Strong time management skills, patient, detail oriented.
• Proficient in Microsoft Office Suite.

Program requirements

• Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
• First Aid/CPR certification required (within 30 days)
• Clean DMV printout and proof of auto insurance 

Compensation and Benefits:

Compensation

• Depends on experience.

Benefits

• Paid employee medical and dental coverage
• 401k contribution
• Twelve days of paid vacation accrued annually
• Twelve sick days accrued annually
• Ten paid holidays annually
• Birthday holiday per year
• Tuition reimbursement

 

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

• Status / Level: Non-Exempt

Duties and Responsibilities:

 Administrative Functions:

• Maintain the day-to-day schedules of clients and Community Living support staff
• Provides staffing for sick leaves, vacations and unfilled positions
• Maintains scheduling/billing/tracking database
• Enters scheduling, client and staff data into database
• Reviews scheduling data daily
• Assist with organization and scheduling of weekly/monthly/quarterly staff meetings and trainings
• Assists with recruiting, orientations, in-services
• Assists with payroll duties including verifying timesheets, updating scheduling spreadsheets
• Communicates daily with clients and support staff, contacts clients and support staff notifying them daily of changes
• Provides on-call coverage/staffing support and replacement during business hours

 Skills, Knowledge and Abilities:

 Education and Experience Requirement:

• One year experience in office setting.
• Human Services experience and/or experience with the field of disability strongly preferred

Skills requirement:

• Knowledge of Excel, workforce management systems, Google Apps and ADP.
• Strong Attention to detail
• Strong organizational and time management skills
• Excellent oral and written skills

Compensation and Benefits:

Compensation:

• Depends on experience

Benefits:

• Paid employee medical, dental, and vision coverage
• 401k contribution
• Twelve days of paid vacation accrued annually
• Twelve sick days accrued annually
• Ten paid holidays annually
• Birthday holiday per year
• Tuition reimbursement
• Employee wellness program

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities.