• Reports to: Director of Community Living
• Supervises: Program Managers and Direct Support Staff
• Status / Level: Exempt
• Purpose: The primary purpose of this position is to oversee and ensure the effective and efficient operation of the Supported Living Services (SLS) and Independent Living Services (ILS) Programs within Toolworks' Community Living Department for Hearing Services. This role is pivotal in maintaining high standards of service quality, ensuring compliance with relevant regulatory agencies, and fostering a professional development environment for staff. The individual in this position will manage daily operations, supervise Program Managers, and coordinate training initiatives to enhance service provision for hearing participants.
• Starts: Immediately

Duties and Responsibilities

• Administrative Functions:

  • Manages the daily operations of the Supported Living Services (SLS) and Independent Living Services(ILS) Program within the Community Living Department, ensuring the overall quality of SLS and ILS services provided.
  • Assists the Director in managing the compliance of the program: CARF, DDS, and other regulatory agencies as warranted, ensuring that programs comply with each agency’s regulations in providing quality services to the clients Toolworks’ serves in community living
  • Manages the work of the Program Managers to ensure quality service provision
  • Manages the professional development and training of all staff in the department
  • Provides backup support and/or instruction to Program Managers and/or Emergency Response System carriers while fulfilling Emergency Response System duties.
  • Oversees the overall scheduling and staffing needs of the program
  • Ensures scheduling system is accurate and that the program is compliant in EVV(Electronic Visit Verification) mandates
  • Oversees the recruitment, hiring and training of Community Living personnel
  • Checks TW email daily during regular working hours/days and responds within one working day
  • Responds to voicemails daily during regular working hours/days and responds within one working day
  • Attends supervisor check-ins weekly or as required by supervisor
  • Attends all agency remote meetings and trainings as assigned
  • Facilitates department meetings and trainings monthly or as needed
  • Reviews and/or completes Special Incident Reports as needed
  • Keeps First Aid/CPR current
  • Other duties as required.

  Client Support Functions:

  • Teaches client rights and develop client self-advocacy skills
  • Oversees person centered planning and developing Individual Support Plans and Plan of Treatments
  • Ensures client’s schedules are up to date and meeting the needs of the clients
  • Responds quickly and appropriately to client and/or circle of support concerns, grievances.
  • Reports incidents within required timeframes
  • Follows Mandated Reporter protocols
  • Perform direct care duties as needed

  Organizational (all staff)

  • Participates in staff meetings as required.
  • Complies with current agency performance standards.
  • Reports changes in criminal or employment status on a timely basis.
  • Represents the organization to visitors and the community as needed.
  • Maintains a professional attitude, working cooperatively with other staff, clients and members of the community.
  • Maintains confidentiality of client/staff information as required by law and agency policy.
  • Treats Clients with dignity and respect.

Other duties as required

Skills, Knowledge, and Abilities

• Education and Experience Requirement:

  • Minimum three (3) years’ supervisory experience, preferably in a community or human services setting.
  • Bachelor’s degree in social work, rehabilitation counseling or a closely related field required, or equivalency of five (5) years’ additional related experience preferably in the I/DD field.
  • Demonstrated knowledge and understanding of Supported Living programs and philosophies preferred
  • Demonstrates a proactive management style

  Skills requirement:

  • Report writing skills.
  • Willingness to work flexible hours to meet client needs.
  • Able to recognize unusual or threatening conditions related to persons with disabilities.
  • Strong time management skills, patience, detail-oriented
  • Proficient in Microsoft Office Suite

  Program requirements:

  • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
  • First Aid/CPR certification required (within 30 days)
  • Clean DMV printout and proof of auto insurance
  • All individuals working at Toolworks must be fully vaccinated against COVID-19, unless they are exempt from this requirement based on an accommodation approved by HR.

Compensation and Benefits

Compensation 

•  Salary range: $66,560 to $77,000 annually

 Benefits

• Paid employee medical, dental, and vision coverage 
• 401k contribution 
• Twelve days of paid vacation accrued annually  
• Twelve sick days accrued annually 
• Ten paid holidays annually  
• Birthday holiday per year 
• Tuition reimbursement 
• Employee wellness program 

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

• Status / Level: Non-Exempt

Duties and Responsibilities

This Live–In Instructor Position is for two adults with developmental disabilities is located in San Leandro.  The ideal candidate will be able to provide support to the consumer, to help them with time management,  prompts to ensure daily life tasks are achieved and can educate/talk to the clients about a wide range of topics. The candidate must like dogs as one of the clients has a Jack Russel. Fluency in ASL is required

• Home is in San Leandro
• Proficient knowledge in American Sign Language
• Experience/knowledge working with individuals who are deaf and who have Intellectual/Developmental Disabilities preferred
• Current schedule is 5 nights a week 9pm to 9am.  Additional daily hours are available to become a full-time employee.

Client Support Functions

• Teach functional skills to people with disabilities including: meal preparation, shopping, hygiene, budgeting, safety awareness, and maintaining a clean and healthy living environment.
• Instruct clients in researching and accessing community resources to reach their goals and increase independence.
• Travel train clients using the mode of transportation suited to each individual based on their abilities.
• Educate clients on their rights and self-advocacy.
• Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.

 Administrative Functions

• Create and maintain schedule.
• Monitor client progress in case notes.
• Complete Special Incident Reports as needed.
• Complete all other required paperwork.

 Organizational (all staff)

• Participate in meetings and training as required
• Comply with current agency performance standards
• Report changes in criminal or employment status on a timely basis
• Represent the organization to visitors and the community as needed
• Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
• Maintain confidentiality of client/staff information as required by law and agency policy
• Complies with Mandated Reporter requirements as required by law and agency policy
• Treat clients and co-workers with dignity and respect

Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

• Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement

• American Sign Language required
• Experience/knowledge working with individuals who are deaf and visually impaired preferred
• Fluent report writing skills.
• Willingness to work flexible hours to meet client needs.
• Strong time management skills, patient, detail oriented.
• Proficient in Microsoft Office Suite.

Pay

•  $20.80

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

 

• Reports to: Program Manager
• Status / Level: Non-Exempt

Duties and Responsibilities

This Live-In position entails supporting two clients who are deaf in their home in Fremont. Fluency in ASL is required

• Home is in Fremont
• Proficient knowledge in American Sign Language
• Experience/knowledge working with individuals who are deaf and who have Intellectual/Developmental Disabilities preferred
• Current schedule is 5 days a week 6am to 10am and 8pm-10pm + overnight. Days and hours are somewhat flexible. Additional overnights/shift work available if interested.

Client Support Functions

• Teach functional skills to people with disabilities including: meal preparation, shopping, hygiene, budgeting, safety awareness, and maintaining a clean and healthy living environment.
• Instruct clients in researching and accessing community resources to reach their goals and increase independence.
• Travel train clients using the mode of transportation suited to each individual based on their abilities.
• Educate clients on their rights and self-advocacy.
• Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.

 Administrative Functions

• Create and maintain schedule.
• Monitor client progress in case notes.
• Complete Special Incident Reports as needed.
• Complete all other required paperwork.

 Organizational (all staff)

• Participate in meetings and training as required
• Comply with current agency performance standards
• Report changes in criminal or employment status on a timely basis
• Represent the organization to visitors and the community as needed
• Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
• Maintain confidentiality of client/staff information as required by law and agency policy
• Complies with Mandated Reporter requirements as required by law and agency policy
• Treat clients and co-workers with dignity and respect

Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

• Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement

• American Sign Language required
• Experience/knowledge working with individuals who are deaf and visually impaired preferred
• Fluent report writing skills.
• Willingness to work flexible hours to meet client needs.
• Strong time management skills, patient, detail oriented.
• Proficient in Microsoft Office Suite.

Pay

•  $20.80

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

• Reports to: Program Manager
• Status / Level: Non-Exempt

Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides a number of programs including: job placement and training, community integration, and supported living services.

 

Position Title:       Community Living-Deaf Services Case Lead – San Francisco Area

Reports to:           Program Manager

Supervises:           Program Manager

FLSA Status:          Non-exempt

Grade:                    B

Purpose:                To support Deaf people with disabilities in maintaining independent community living.

 

Duties and Responsibilities

Client Support Functions

• Provide attendant care, in-home support, and training to Deaf clients in all areas of daily living, including, but not limited to: meal preparation, shopping, hygiene, personal care, budgeting, safety awareness, and maintaining a clean and healthy living environment
• Provide instruction regarding client rights and self-advocacy
• Recognize unusual or threatening conditions related to Deaf persons with disabilities and resolve issues if necessary
• Participate in ISP creation and planning process
• Perform Quarterly Safety Checks in assigned households
• Schedule and plan house meetings in assigned households monthly or as needed
• Assists Deaf client with monitoring generic supports including In Home Support Services (IHSS) and provider scheduling/timecard monitoring

 

Administrative Functions

• Assist Staffing and Program Manager with training of new employees in assigned households
• Assist Program Manager in monitoring client health, finance and other personal affairs in assigned households
• Maintain all client documentation and records pertaining to health plans, medications, client information sheets, and ensure all records remain accurate and up to date;
• Provide input to supervisor (i.e., Program Manager) for staff scheduling to meet the needs and requirements of the supported client
• Monitor client progress in case notes
• Assists with new client intake and assessments
• Complete Special Incident Reports as needed
• Keeps First Aid/CPR current
• Complete all other required paperwork

 

Skills, Knowledge and Abilities

 

Education and Experience Requirement

• Minimum of two years’ experience working with adults—preferably Deaf Adults—with disabilities required, preferably in a community setting.

 

Skills requirement

• American Sign Language (ASL) and/or protactile ASL skills preferred. Some level of fluency for certain target Deaf populations may be required.
• Fluent report writing skills
• Willingness to work flexible hours to meet client needs.
• Able to recognize unusual or threatening conditions related to Deaf persons with disabilities
• Strong time management skills, patient, detail oriented
• Proficient in Microsoft Office Suite

 

 

Program requirements

• Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
• First Aid/CPR certification required (within 30 days)
• Clean DMV printout and proof of auto insurance

 

Compensation and Benefits

Compensation

• Depends on experience

 

Benefits (eligibility dependent on scheduled hrs)

• Paid employee medical, dental, and vision coverage
• 401k contribution
• Twelve days of paid vacation accrued annually
• Twelve sick days accrued annually
• Ten paid holidays annually
• Birthday holiday per year
• Tuition reimbursement
• Employee wellness program

 

• Reports to: Assistant Director of Employment Services
• Supervises: N/A
• Status / Level: Non-Exempt
• Purpose: To support people with disabilities in full inclusion at their jobs in the community.
• Starts: Immediately

If you’re passionate about making a tangible impact and possess a blend of educational expertise and administrative prowess, we’d love to hear from you. Together, we’ll create a more inclusive and empowering future for the individuals we serve.

               

Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides several programs including job placement and training, community integration, and supported living services.

Role Highlights:

 

Duties and Responsibilities

Client Support Functions

• • Empowerment through Education: Lead transformative training programs tailored to equip our clients with crucial employment skills. Delve into a broad curriculum that includes workplace essentials, soft skills, and vocational training, all designed to align with individual career aspirations and interests.
  • Holistic Support: Beyond skill-building, provide comprehensive support addressing various facets of job readiness and performance, from travel training and money management to technology assistance, ensuring a well-rounded preparation for the workforce.
  • Advocacy and Rights: Champion our clients’ rights, teaching them to navigate the workplace confidently with self-advocacy skills.
  • Community Engagement: Build and maintain strong relationships with business partners, ensuring the seamless integration and continued satisfaction of our clients in their new roles.
  • Innovative Learning: Conduct engaging virtual classes, sharing insights and knowledge to inspire continuous growth and learning among our clients.

  Administrative Excellence:

  • Organizational Skills: Adhere to a structured daily schedule, ensuring meticulous documentation of client interactions and progress with our user-friendly platforms.
  • Communication: Maintain prompt and efficient communication through emails and voicemails, fostering a culture of responsiveness and collaboration.
  • Professional Development: Engage in regular supervisor check-ins and participate in agency-wide meetings and trainings, contributing to our collective expertise and growth.
  • Other duties as Required

  Qualifications:

  • Experience: Bring at least two years of experience in supporting adults with disabilities, preferably within community settings, showcasing a deep commitment to making a difference in the lives of others.

Skills, Knowledge and Abilities:

Education and Experience Requirement

• A. in Special Education, Rehabilitation Counseling, or related field preferred.
• Minimum of two years of experience working with adults with disabilities, preferably in a community or employment setting.
• Experience working in the recycling industry, or training programs is highly desirable

Skills requirement

• Fluent report writing skills.
• Willingness to work in a variety of settings  
• Able to recognize unusual or threatening conditions related to persons with disabilities.
• Strong time management skills, patient, detail-oriented.
• Proficient in Microsoft Office Suite and Google Forms
• Familiarity with the use of PPE equipment

Program requirements

• Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
• First Aid/CPR certification required (within 30 days)
• Ability to work in an industrial setting: warehouse, open bay

Compensation and Benefits:

• $23.69 per hour
• Generous Vacation and Sick Leave 
• Group Health, Dental, and Vision coverage
• 401(k) plan with employer match 
• Professional development reimbursement
• Wellness reimbursement
• and more!

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans