• Reports to: Director of Employment Services and Training Programs
• Supervises: N/A
• Status / Level: Non-Exempt
• Starts: Immediately

Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides a number of programs including job placement and training, community integration, and community living services. 

• Position Title:    Aging and Disability Resource Center (ADRC) Information & Referral Specialist 
• Reports to: Director of Employment Services  
• Supervises: N/A 
• Status: Non-exempt 
• Assignment: 25 Kearny Office and other community locations M-F 8:30 am-4:30 pm 
• Purpose: To connect seniors and adults with disabilities with information and resources relating to long-term services and supports. 

Duties and Responsibilities

• Provides community outreach to target groups (low-income, non or limited English, minority, frail, lesbian/gay/bisexual/transgender, senior, young adults with disabilities) with current information on opportunities and services within their communities.    
• Provides outreach through presentations and events.  Will work with I +A specialist supervisor in scheduling events.  
• Services include but are not limited to adult day care, caregiving, community services, counseling, education, emergency preparedness, employment, financial assistance, government assistance, food assistance, health, housing, in-home care, legal, recreation, safety, senior centers and transportation.  
• Links the individual to the opportunities and services directly to the appropriate agency or by giving the consumer information.  
• Contacting agencies on behalf of the client, filling out forms, writing letters, making phone calls to set up or confirm appointments, escorting the consumer to services providers, and conferring with services providers to ensure the client’s needs will be met.  
• Provides phone support and front desk assistance to the admin team and routes calls to appropriate personnel   
• Logs all Outreach contacts and referrals into GetCare database   
• Submits outreach reports to IOA, as needed 
• Attends monthly ADRC meetings at the Institute on Aging.  
• Greets all visitors, provides phone and email support as part of outreach.
• Other duties as required. 

Skills, Knowledge, and Abilities

Education and Experience Requirement

• B.A. in Special Education, Rehabilitation Counseling or related field preferred. 
• A minimum of two years of experience working with adults with disabilities is required, preferably in a community setting. 

Skills Requirement

• American Sign Language, Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required. 
• Willingness to work flexible hours to meet client needs. 
• Strong writing and time management skills, patient, detail-oriented 
• Proficient in Microsoft Office Suite 

Compensation and Benefits

Compensation 

• $24 to $28 per hour, depending on experience  

 Benefits (eligibility dependent on scheduled hours) 

• Paid employee medical, dental, and vision coverage 
• 401k contribution 
• Twelve days of paid vacation accrued annually  
• Twelve sick days accrued annually 
• Ten paid holidays annually  
• Birthday holiday per year 
• Tuition reimbursement 
• Employee wellness program 

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion, and training. We welcome applicants from diverse communities. 

• Reports to: Program Manager
• Status / Level: Non-Exempt

Duties and Responsibilities

This Live-In position entails supporting one elderly male client who is deaf in their home in San Bruno. Fluency in ASL is required. (Female and Male staff are welcome to apply for this position)

o    Home is in San Bruno

o    Proficient knowledge in American Sign Language

o    Experience/knowledge working with individuals who are deaf and who have Intellectual/Developmental Disabilities preferred

o    Current schedule is 

o    Monday: 6am-8a, 8pm-10pm + overnight

o    Tuesday: 6am-8a, 8pm-10pm + overnight. 

o    Wednesday: 6am-8a, 8pm-10pm + overnight. 

o    Thursday: 6am-8a, 9pm-10pm + overnight

o    Friday: 6am-8a, 9pm-10pm + overnight

o    Saturday: 6a-8a

o    Sunday: 8p-10p  + overnight

o    Days and hours are somewhat flexible. Additional overnights/shift work available if interested.

Client Support Functions

• Teach functional skills to people with disabilities including: meal preparation, shopping, hygiene, budgeting, safety awareness, and maintaining a clean and healthy living environment.
• Instruct clients in researching and accessing community resources to reach their goals and increase independence.
• Travel train clients using the mode of transportation suited to each individual based on their abilities.
• Educate clients on their rights and self-advocacy.
• Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.

 Administrative Functions

• Create and maintain schedule.
• Monitor client progress in case notes.
• Complete Special Incident Reports as needed.
• Complete all other required paperwork.

 Organizational (all staff)

• Participate in meetings and training as required
• Comply with current agency performance standards
• Report changes in criminal or employment status on a timely basis
• Represent the organization to visitors and the community as needed
• Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
• Maintain confidentiality of client/staff information as required by law and agency policy
• Complies with Mandated Reporter requirements as required by law and agency policy
• Treat clients and co-workers with dignity and respect

Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

• Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement

• American Sign Language required
• Experience/knowledge working with individuals who are deaf and visually impaired preferred
• Fluent report writing skills.
• Willingness to work flexible hours to meet client needs.
• Strong time management skills, patient, detail oriented.
• Proficient in Microsoft Office Suite.

Pay

•  $20.80

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

• Reports to: Program Manager
• Status / Level: Non-Exempt

Duties and Responsibilities

This Live-In position entails supporting two clients who are deaf in their home in Fremont. Fluency in ASL is required

• Home is in Fremont
• Proficient knowledge in American Sign Language
• Experience/knowledge working with individuals who are deaf and who have Intellectual/Developmental Disabilities preferred
• Current schedule is 5 days a week 6am to 10am and 8pm-10pm + overnight. Days and hours are somewhat flexible. Additional overnights/shift work available if interested.

Client Support Functions

• Teach functional skills to people with disabilities including: meal preparation, shopping, hygiene, budgeting, safety awareness, and maintaining a clean and healthy living environment.
• Instruct clients in researching and accessing community resources to reach their goals and increase independence.
• Travel train clients using the mode of transportation suited to each individual based on their abilities.
• Educate clients on their rights and self-advocacy.
• Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.

 Administrative Functions

• Create and maintain schedule.
• Monitor client progress in case notes.
• Complete Special Incident Reports as needed.
• Complete all other required paperwork.

 Organizational (all staff)

• Participate in meetings and training as required
• Comply with current agency performance standards
• Report changes in criminal or employment status on a timely basis
• Represent the organization to visitors and the community as needed
• Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
• Maintain confidentiality of client/staff information as required by law and agency policy
• Complies with Mandated Reporter requirements as required by law and agency policy
• Treat clients and co-workers with dignity and respect

Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

• Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement

• American Sign Language required
• Experience/knowledge working with individuals who are deaf and visually impaired preferred
• Fluent report writing skills.
• Willingness to work flexible hours to meet client needs.
• Strong time management skills, patient, detail oriented.
• Proficient in Microsoft Office Suite.

Pay

•  $20.80

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

• Reports to: CEO
• Supervises: Human Resources Generalist, Administration and Technology Director, Benefits/Payroll Coordinator
• Status / Level: Exempt
• Purpose: To lead effective human resources and ensure smooth administrative operations to support the agency’s mission, goals and objectives.

Position

Reporting to the CEO, the Vice President of Human Resources and Administration will be responsible for
enhancing the internal organization processes and infrastructure that will allow Toolworks to continue
to grow and fulfill its mission. The VPHRA will have both internal and external facing responsibilities
ranging from administration (communications, fiscal, facilities), human capital (HR/recruiting,
mentoring, career progression) to strategic initiatives (quality control, outcome measurement,
compliance). The VPHRA will partner with the CEO and accountant in developing, implementing and
managing the operational aspects of the annual budget.
The VPHRA will partner closely with the CEO to chart Toolworks future growth and strategic response to
an ever increasing demand for the organization’s services- providing leadership in Toolworks planning
processes and implementing new strategic initiatives.

Duties and Responsibilities

Leadership

• Develop and implement strategies for effective recruitment, training and retention of employees
• Develop strategies that effectively carry out the organization’s mission- including representation
  of individuals with disabilities and other diverse groups in the organization’s employee classes
• Develop compensation and benefits structure that effectively utilize the agency’s resources and
  ensure employee satisfaction
• Conduct employee satisfaction and other work life surveys

Management

•  Manage all administrative policies and procedures as it relates to HR, operations, and office
  management
• Manage all HR systems and staff: recruitment, orientation, benefits, training, professional
  development, evaluation, employee relations.
• Manage all aspects of compliance: policy and procedures, local, state, and federal law, ensuring
  that policies are implemented and carried out uniformly across the agency
• Manage the time of the Sr. HR Generalist, I/T Manager, Office Operations Assistant, Office
  Operations Assistant, and PT Benefits Coordinator ensure good workflow and productivity in the
  Administration Department
• Provide operations assistance to the organization’s social enterprises
• Manage personnel and administrative file systems including HRIS electronic systems

Administrative

•  Create and deliver company communications
• Audit administrative functions regularly to ensure high level functioning systems, processes and
  procedures: HR, payroll, operations and janitorial operations
•  Complete all required reporting and facilitate regular audits to ensure organizational compliance:
  EEOC, Vets Report, 5500’s, OSHA 300A, and other
•  Maintain and update all retirement plan documents and manage administrative processes for
  401k, 403b, 457b, and WDR pension Plans.

Other duties as required

This is an extraordinary opportunity for an individual with extensive management experience to grow and
further develop a proven organization that has already made significant impact on the lives of the people it
serves. The successful candidate will partner with the CEO and work collaboratively with a high-performance
management team.

Skills, Knowledge and Abilities

Education and Experience Requirement

B.A. in Business Management, Human Resources, or a closely related field required, M.A. preferred
Minimum of five to seven (5 to 7) years of direct experience working in Human Resources with at least
five (5) years of supervisory experience.
Human Resources credentials required (SPHR, PHRca, etc.) CPP, strongly preferred.

Knowledge and Abilities Requirements

•  Knowledge of Microsoft Office Suite and ADP Workforce Now
•  Demonstrated strength in effective employee relations
• Past experience managing human resources function including personnel, compensation, and
  recruiting
• Knowledge of HR compliance, particularly in California, and San Francisco specifically
• ASL or other bilingual skills strongly preferred.
• Excellence in organizational management with the ability to coach both senior-level and midlevel
  staff to manage and develop high-performance teams and develop and implement
  program strategies
• Deep experience in budgeting and fiscal management
• Analytic and decisive decision maker with the ability to prioritize and communicate to staff key
  objectives and tactics necessary to achieve organizational goals
• Ability to point to specific examples of having led organizational transformation projects and
  program development
• Unwavering commitment to quality programs and data-driven program evaluation
• Strong written and verbal communication skills; with the ability to communicate effectively with
  organizational stakeholders
• Action-oriented, entrepreneurial, flexible, and innovative approach to operational management
• Passion, humility, integrity, positive attitude, mission-driven, and self-directed

Compensation and Benefits

Compensation
Depends on experience, range $120-180k.

Benefits
Toolworks offers no-cost health coverage options, 403b retirement plan, paid time off, wellness and other
benefits.

• Reports to: Program Manager
• Status / Level: Non-Exempt

Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides a number of programs including: job placement and training, community integration, and supported living services.

 

Position Title:       Community Living-Deaf Services Case Lead – San Francisco Area

Reports to:           Program Manager

Supervises:           Program Manager

FLSA Status:          Non-exempt

Grade:                    B

Purpose:                To support Deaf people with disabilities in maintaining independent community living.

 

Duties and Responsibilities

Client Support Functions

• Provide attendant care, in-home support, and training to Deaf clients in all areas of daily living, including, but not limited to: meal preparation, shopping, hygiene, personal care, budgeting, safety awareness, and maintaining a clean and healthy living environment
• Provide instruction regarding client rights and self-advocacy
• Recognize unusual or threatening conditions related to Deaf persons with disabilities and resolve issues if necessary
• Participate in ISP creation and planning process
• Perform Quarterly Safety Checks in assigned households
• Schedule and plan house meetings in assigned households monthly or as needed
• Assists Deaf client with monitoring generic supports including In Home Support Services (IHSS) and provider scheduling/timecard monitoring

 

Administrative Functions

• Assist Staffing and Program Manager with training of new employees in assigned households
• Assist Program Manager in monitoring client health, finance and other personal affairs in assigned households
• Maintain all client documentation and records pertaining to health plans, medications, client information sheets, and ensure all records remain accurate and up to date;
• Provide input to supervisor (i.e., Program Manager) for staff scheduling to meet the needs and requirements of the supported client
• Monitor client progress in case notes
• Assists with new client intake and assessments
• Complete Special Incident Reports as needed
• Keeps First Aid/CPR current
• Complete all other required paperwork

 

Skills, Knowledge and Abilities

 

Education and Experience Requirement

• Minimum of two years’ experience working with adults—preferably Deaf Adults—with disabilities required, preferably in a community setting.

 

Skills requirement

• American Sign Language (ASL) and/or protactile ASL skills preferred. Some level of fluency for certain target Deaf populations may be required.
• Fluent report writing skills
• Willingness to work flexible hours to meet client needs.
• Able to recognize unusual or threatening conditions related to Deaf persons with disabilities
• Strong time management skills, patient, detail oriented
• Proficient in Microsoft Office Suite

 

 

Program requirements

• Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
• First Aid/CPR certification required (within 30 days)
• Clean DMV printout and proof of auto insurance

 

Compensation and Benefits

Compensation

• Depends on experience

 

Benefits (eligibility dependent on scheduled hrs)

• Paid employee medical, dental, and vision coverage
• 401k contribution
• Twelve days of paid vacation accrued annually
• Twelve sick days accrued annually
• Ten paid holidays annually
• Birthday holiday per year
• Tuition reimbursement
• Employee wellness program