Admin Ops, Author at Toolworks

Assistant Director of Community Living — Hearing Services

San Francisco and East Bay Areas, Full-time, Salaried

  • Reports to: Director of Community Living
  • Supervises: Program Managers and Direct Support Staff
  • Status / Level: Exempt
  • Purpose: The primary purpose of this position is to oversee and ensure the effective and efficient operation of the Supported Living Services (SLS) and Independent Living Services (ILS) Programs within Toolworks' Community Living Department for Hearing Services. This role is pivotal in maintaining high standards of service quality, ensuring compliance with relevant regulatory agencies, and fostering a professional development environment for staff. The individual in this position will manage daily operations, supervise Program Managers, and coordinate training initiatives to enhance service provision for hearing participants.
  • Starts: Immediately

Duties and Responsibilities

  • Administrative Functions:

    • Manages the daily operations of the Supported Living Services (SLS) and Independent Living Services(ILS) Program within the Community Living Department, ensuring the overall quality of SLS and ILS services provided.
    • Assists the Director in managing the compliance of the program: CARF, DDS, and other regulatory agencies as warranted, ensuring that programs comply with each agency’s regulations in providing quality services to the clients Toolworks’ serves in community living
    • Manages the work of the Program Managers to ensure quality service provision
    • Manages the professional development and training of all staff in the department
    • Provides backup support and/or instruction to Program Managers and/or Emergency Response System carriers while fulfilling Emergency Response System duties.
    • Oversees the overall scheduling and staffing needs of the program
    • Ensures scheduling system is accurate and that the program is compliant in EVV(Electronic Visit Verification) mandates
    • Oversees the recruitment, hiring and training of Community Living personnel
    • Checks TW email daily during regular working hours/days and responds within one working day
    • Responds to voicemails daily during regular working hours/days and responds within one working day
    • Attends supervisor check-ins weekly or as required by supervisor
    • Attends all agency remote meetings and trainings as assigned
    • Facilitates department meetings and trainings monthly or as needed
    • Reviews and/or completes Special Incident Reports as needed
    • Keeps First Aid/CPR current
    • Other duties as required.

    Client Support Functions:

    • Teaches client rights and develop client self-advocacy skills
    • Oversees person centered planning and developing Individual Support Plans and Plan of Treatments
    • Ensures client’s schedules are up to date and meeting the needs of the clients
    • Responds quickly and appropriately to client and/or circle of support concerns, grievances.
    • Reports incidents within required timeframes
    • Follows Mandated Reporter protocols
    • Perform direct care duties as needed

    Organizational (all staff)

    • Participates in staff meetings as required.
    • Complies with current agency performance standards.
    • Reports changes in criminal or employment status on a timely basis.
    • Represents the organization to visitors and the community as needed.
    • Maintains a professional attitude, working cooperatively with other staff, clients and members of the community.
    • Maintains confidentiality of client/staff information as required by law and agency policy.
    • Treats Clients with dignity and respect.

Other duties as required

Skills, Knowledge, and Abilities

  • Education and Experience Requirement:

    • Minimum three (3) years’ supervisory experience, preferably in a community or human services setting.
    • Bachelor’s degree in social work, rehabilitation counseling or a closely related field required, or equivalency of five (5) years’ additional related experience preferably in the I/DD field.
    • Demonstrated knowledge and understanding of Supported Living programs and philosophies preferred
    • Demonstrates a proactive management style

    Skills requirement:

    • Report writing skills.
    • Willingness to work flexible hours to meet client needs.
    • Able to recognize unusual or threatening conditions related to persons with disabilities.
    • Strong time management skills, patience, detail-oriented
    • Proficient in Microsoft Office Suite

    Program requirements:

    • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
    • First Aid/CPR certification required (within 30 days)
    • Clean DMV printout and proof of auto insurance
    • All individuals working at Toolworks must be fully vaccinated against COVID-19, unless they are exempt from this requirement based on an accommodation approved by HR.

Compensation and Benefits

Compensation 

  •  Salary range: $66,560 to $77,000 annually

 Benefits

  • Paid employee medical, dental, and vision coverage 
  • 401k contribution 
  • Twelve days of paid vacation accrued annually  
  • Twelve sick days accrued annually 
  • Ten paid holidays annually  
  • Birthday holiday per year 
  • Tuition reimbursement 
  • Employee wellness program 

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

Vice President of Social Enterprises

San Francisco, San Francisco/San Mateo Counties

This position has been filled.

  • Reports to: CEO
  • Supervises: Program Directors, Assistant Directors, Coordinators
  • Status / Level: Exempt
  • Purpose: As the Vice President of Social Enterprises, you will ensure the quality and effectiveness of all department staff, overseeing social enterprise and employment services to assure overall quality of services provided.
  • Starts: Immediately

Join Our Team: Vice President of Social Enterprises at Toolworks

This is an extraordinary opportunity for an individual passionate about Toolworks’ mission. If you are looking for a role where you can make a significant impact in the lives of others, we would love to talk to you. This role will provide customer-driven, seamless support to building operations, creating a pristine environment for building employees and guests.

About Toolworks

Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing tools and resources that promote independence, equality, and personal satisfaction. In addition to our various programs, including job placement and training, community integration, and supported living services, Toolworks operates several social enterprises that create employment opportunities and provide supportive services for people with disabilities.

 

Key Responsibilities

  • Manage the financial integrity of the department, including cash flow and budgeting.
  • Ensure compliance with CARF, DOL, OEWD, Source America, AbilityOne, and other regulatory agencies.
  • Oversee federal contract compliance and grant outcomes. Develop quality assurance programs and initiatives to enhance employee skills, productivity, and safety.
  • Other duties as required

Qualifications

  • B.A. in Management, Special Education, Rehabilitation Counseling, or a related field, or a minimum of seven years of experience working with adults with developmental disabilities.
  • Minimum of seven years of janitorial and/or facilities management experience, including at least three years of supervisory experience.
  • Working knowledge of Cal OSHA and OSHA occupational safety regulations as applied to janitorial work, including personal protective equipment.
  • Experience with federal janitorial contract service delivery.
  • Volunteer or work experience with adults with disabilities is required, preferably in a community setting, which is highly desired
  • Proficient in Microsoft Office
  • American Sign Language, Spanish, or Cantonese fluency is strongly preferred.
  • Excellent attention to detail and oral and written communication skills.

Program requirements

  • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
  • Must be able to successfully acquire Tier 1 Federal Background Clearance.
  • First Aid/CPR certification required (within 30 days)

Compensation and Benefits 

  • Competitive salary range of $100-120K, dependent on experience.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401k contribution.
  • Twelve days of paid vacation accrued annually  
  • Twelve sick days accrued annually 
  • Ten paid holidays annually  
  • Tuition reimbursement
  • Employee wellness program.

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

Assistant Director of Community Living — Deaf Services

Greater East Bay, San Francisco and East Bay Areas, San Francisco Bay Area, Full-time, Salaried

  • Reports to: Director of Community Living
  • Supervises: Program Managers and Direct Support Staff
  • Status / Level: Exempt
  • Purpose: The primary purpose of this position is to oversee and ensure the effective and efficient operation of the Supported Living Services (SLS) and Independent Living Services (ILS) Programs within Toolworks' Community Living Department for Deaf Services. This role is pivotal in maintaining high standards of service quality, ensuring compliance with relevant regulatory agencies, and fostering a professional development environment for staff. The individual in this position will manage daily operations, supervise Program Managers, and coordinate training initiatives to enhance service provision for Deaf participants.
  • Starts: Immediately

 

Duties and Responsibilities

  • Administrative Functions:

    • Manages the daily operations of the Supported Living Services (SLS) and Independent Living Services(ILS) Program within the Community Living Department, ensuring the overall quality of SLS and ILS services provided.
    • Assists the Director in managing the compliance of the program: CARF, DDS, and other regulatory agencies as warranted ensuring that programs comply with each agency’s regulations in providing quality services to the clients Toolworks’ serves in community living
    • Manages the work of the Program Managers to ensure quality service provision
    • Manages the professional development and training of all staff in the department
    • Provides backup support and/or instruction to Program Managers and/or Emergency Response System carriers while fulling Emergency Response System duties.
    • Oversees the overall scheduling and staffing needs of the program
    • Ensures scheduling system is accurate and that the program is compliant in EVV(Electronic Visit Verification) mandates
    • Oversees the recruitment, hiring and training of Community Living personnel
    • Checks TW email daily during regular working hours/days and responds within one working day
    • Responds to voicemails daily during regular working hours/days and responds within one working day
    • Attends supervisor check-ins weekly or as required by supervisor
    • Attends all agency remote meetings and trainings as assigned
    • Facilitates department meetings and trainings monthly or as needed
    • Reviews and/or completes Special Incident Reports as needed
    • Keeps First Aid/CPR current
    • Other duties as required.

    Client Support Functions:

    • Teaches client rights and develop client self-advocacy skills
    • Oversees person centered planning and developing Individual Support Plans and Plan of Treatments
    • Ensures client’s schedules are up to date and meeting the needs of the clients
    • Responds quickly and appropriately to client and/or circle of support concerns, grievances.
    • Reports incidents within required timeframes
    • Follows Mandated Reporter protocols
    • Perform direct care duties as needed

    Organizational (all staff)

    • Participates in staff meetings as required.
    • Complies with current agency performance standards.
    • Reports changes in criminal or employment status on a timely basis.
    • Represents the organization to visitors and the community as needed.
    • Maintains a professional attitude, working cooperatively with other staff, clients and members of the community.
    • Maintains confidentiality of client/staff information as required by law and agency policy.
    • Treats Clients with dignity and respect.

Other duties as required

Skills, Knowledge, and Abilities

  • Education and Experience Requirement:

    • Minimum three (3) years’ supervisory experience, preferably in a community or human services setting.
    • Bachelor’s degree in social work, rehabilitation counseling or a closely related field required, or equivalency of five (5) years’ additional related experience preferably in the I/DD field.
    • Demonstrated knowledge and understanding of Supported Living programs and philosophies preferred
    • Demonstrates a proactive management style

    Skills requirement:

    • Fluency in American Sign Language is required
    • Fluent report writing skills.
    • Willingness to work flexible hours to meet client needs.
    • Able to recognize unusual or threatening conditions related to persons with disabilities.
    • Strong time management skills, patient, detail oriented
    • Proficient in Microsoft Office Suite

    Program requirements:

    • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
    • First Aid/CPR certification required (within 30 days)
    • Clean DMV printout and proof of auto insurance
    • All individuals working at Toolworks must be fully vaccinated against COVID-19, unless they are exempt from this requirement based on an accommodation approved by HR.

Compensation and Benefits

Compensation 

  •  Salary range: $66,560 to $77,000 annually

 Benefits

  • Paid employee medical, dental, and vision coverage 
  • 401k contribution 
  • Twelve days of paid vacation accrued annually  
  • Twelve sick days accrued annually 
  • Ten paid holidays annually  
  • Birthday holiday per year 
  • Tuition reimbursement 
  • Employee wellness program 

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

Community Living Instructor (Live-in) ASL Required

San Leandro, Full-time, Part-Time

  • Status / Level: Non-Exempt

Duties and Responsibilities

This LiveIn Instructor Position is for two adults with developmental disabilities is located in San Leandro.  The ideal candidate will be able to provide support to the consumer, to help them with time management,  prompts to ensure daily life tasks are achieved and can educate/talk to the clients about a wide range of topics. The candidate must like dogs as one of the clients has a Jack Russel. Fluency in ASL is required

  • Home is in San Leandro
  • Proficient knowledge in American Sign Language
  • Experience/knowledge working with individuals who are deaf and who have Intellectual/Developmental Disabilities preferred
  • Current schedule is 5 nights a week 9pm to 9am.  Additional daily hours are available to become a full-time employee.

Client Support Functions

  • Teach functional skills to people with disabilities including: meal preparation, shopping, hygiene, budgeting, safety awareness, and maintaining a clean and healthy living environment.
  • Instruct clients in researching and accessing community resources to reach their goals and increase independence.
  • Travel train clients using the mode of transportation suited to each individual based on their abilities.
  • Educate clients on their rights and self-advocacy.
  • Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.

 Administrative Functions

  • Create and maintain schedule.
  • Monitor client progress in case notes.
  • Complete Special Incident Reports as needed.
  • Complete all other required paperwork.

 Organizational (all staff)

  • Participate in meetings and training as required
  • Comply with current agency performance standards
  • Report changes in criminal or employment status on a timely basis
  • Represent the organization to visitors and the community as needed
  • Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
  • Maintain confidentiality of client/staff information as required by law and agency policy
  • Complies with Mandated Reporter requirements as required by law and agency policy
  • Treat clients and co-workers with dignity and respect

Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

  • Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement

  • American Sign Language required
  • Experience/knowledge working with individuals who are deaf and visually impaired preferred
  • Fluent report writing skills.
  • Willingness to work flexible hours to meet client needs.
  • Strong time management skills, patient, detail oriented.
  • Proficient in Microsoft Office Suite.

Pay

  •  $20.80

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

 

IDD Services Evaluation Project Director (HCBS Project Director)

Contra Costa and Alameda Counties, Full-time

This position has been filled.

  • Reports to: Vice President of Services
  • Supervises: HCBS Support Teams
  • Status / Level: Exempt
  • Purpose: To oversee the HCBS grant and support teams which provide support to community providers in taking steps towards modifying their services to come into compliance with HCBS rules through the lens of person-centered practices.
  • Starts: Immediately

Make an Impact & Grow Professionally!

Do you have a passion for improving the lives of those with disabilities? Are you ready to lead a dynamic team that is changing the face of community support? We’re looking for a dedicated and forward-thinking HCBS Project Director to guide, inspire, and take our services to new heights.

Position Highlights

  • Position: HCBS Project Director
  • Reports to: Vice President of Services
  • Supervises: HCBS Support Teams
  • Location: Community and Business Locations within the Bay Area

Key Responsibilities

  • Conduct insightful site visits, making key recommendations for HCBS compliance.
  • Effectively manage support teams, ensuring impeccable scheduling, training, and follow-up.
  • Build lasting relationships with community providers, clients, staff, and external agencies.
  • Collaborate extensively to provide assistance that respects cultural and linguistic differences.
  • Maintain rigorous monthly progress updates.

What You Bring

  • Education: B.A. in Special Education, Rehabilitation Counseling, or a similar field.
  • Languages: Proficiency in Spanish, Tagalog, or Cantonese is a big plus!
  • Flexibility: Ability to adapt to varied working hours, including evenings and weekends.
  • Travel: Extensive travel within the Bay Area; must have own vehicle.
  • Skills: Self-driven, highly organized, with stellar writing and time-management skills. Proficiency in Microsoft Office Suite.

Compensation and Perks

  • Salary: $78,000 – $88,000/year, based on your experience.
  • Health: Paid employee medical, dental, and vision coverage.
  • Time off: Generous leave package including vacation, sick days, paid holidays, AND a special birthday holiday!
  • Education: We support your learning journey with tuition reimbursement.
  • Wellness: Keep fit and healthy with our Employee Wellness Program.

Join a team where your work truly matters. If you’re ready to champion change, foster positive relationships, and provide support through the lens of person-centered practices, this position is for you!

Ready to make a change in the world and in your career? Apply now!