- Reports to: Program Manager
- Status / Level: Non-Exempt
Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides a number of programs including: job placement and training, community integration, and supported living services.
Position Title: Community Living-Deaf Services Case Lead – San Francisco Area
Reports to: Program Manager
Supervises: Program Manager
FLSA Status: Non-exempt
Grade: B
Purpose: To support Deaf people with disabilities in maintaining independent community living.
Duties and Responsibilities
Client Support Functions
- Provide attendant care, in-home support, and training to Deaf clients in all areas of daily living, including, but not limited to: meal preparation, shopping, hygiene, personal care, budgeting, safety awareness, and maintaining a clean and healthy living environment
- Provide instruction regarding client rights and self-advocacy
- Recognize unusual or threatening conditions related to Deaf persons with disabilities and resolve issues if necessary
- Participate in ISP creation and planning process
- Perform Quarterly Safety Checks in assigned households
- Schedule and plan house meetings in assigned households monthly or as needed
- Assists Deaf client with monitoring generic supports including In Home Support Services (IHSS) and provider scheduling/timecard monitoring
Administrative Functions
- Assist Staffing and Program Manager with training of new employees in assigned households
- Assist Program Manager in monitoring client health, finance and other personal affairs in assigned households
- Maintain all client documentation and records pertaining to health plans, medications, client information sheets, and ensure all records remain accurate and up to date;
- Provide input to supervisor (i.e., Program Manager) for staff scheduling to meet the needs and requirements of the supported client
- Monitor client progress in case notes
- Assists with new client intake and assessments
- Complete Special Incident Reports as needed
- Keeps First Aid/CPR current
- Complete all other required paperwork
Skills, Knowledge and Abilities
Education and Experience Requirement
- Minimum of two years’ experience working with adults—preferably Deaf Adults—with disabilities required, preferably in a community setting.
Skills requirement
- American Sign Language (ASL) and/or protactile ASL skills preferred. Some level of fluency for certain target Deaf populations may be required.
- Fluent report writing skills
- Willingness to work flexible hours to meet client needs.
- Able to recognize unusual or threatening conditions related to Deaf persons with disabilities
- Strong time management skills, patient, detail oriented
- Proficient in Microsoft Office Suite
Program requirements
- Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
- First Aid/CPR certification required (within 30 days)
- Clean DMV printout and proof of auto insurance
Compensation and Benefits
Compensation
Benefits (eligibility dependent on scheduled hrs)
- Paid employee medical, dental, and vision coverage
- 401k contribution
- Twelve days of paid vacation accrued annually
- Twelve sick days accrued annually
- Ten paid holidays annually
- Birthday holiday per year
- Tuition reimbursement
- Employee wellness program