• Reports to: Director of Community Services
• Supervises: Coordinator of Employment Services
• Status / Level: Exempt
• Purpose: To assist the Director of Community Services in managing the day-to-day operations of Employment Services Department.
• Starts: Immediately

Duties and Responsibilities

Management

• Manage the daily operations of the Employment Services Program assuring the overall quality of SE and CLST services provided
• Assist the Director in managing the compliance of the program: CARF and DOR, and other regulatory agencies as warranted ensuring that programs comply with each agency’s regulations in providing quality services to the clients Toolworks’ serves in community services
• Manage the work of the Coordinator and Vocational Specialist to ensure good workflow and productivity
• Manage the professional development of all staff in the department

Client Support

• Teach client rights and develop client self-advocacy skills
• Responsible for person centered planning and developing Individual Plans of Employment
• Responsible for ensuring client’s are reporting to work and performing at their maximum potential, as well as meeting the needs of the clients
• Perform direct service duties as needed

 Administrative

• Complete all required reporting for regulatory bodies: CARF, DOR, and other necessary compliance related reporting
• Carry out intakes and maintain contacts with referral sources as needed
• Prepare and submit all billing
• Act in role of Director in his/her absence as needed

Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

• B.A. in Special Education, Rehabilitation Counseling, or related field, or in lieu of education, a minimum of five (5) years experience working with adults with developmental disabilities
• Minimum two (2) years management experience

Skills requirement

• American Sign Language required
• Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required.
• Fluent report writing skills
• Willingness to work flexible hours to meet client needs.
• Able to recognize unusual or threatening conditions related to persons with disabilities
• Supervisory experience preferred
• Strong time management skills, patient, detail oriented
• Proficient in Microsoft Office Suite

Program requirements

• Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
• First Aid/CPR certification required (within 30 days)
• Clean DMV printout and proof of auto insurance