Assistant Director of Employment Services

San Francisco, Full-time

This position has been filled.

  • Reports to: Director of Community Services
  • Supervises: Coordinator of Employment Services
  • Status / Level: Exempt
  • Purpose: To assist the Director of Community Services in managing the day-to-day operations of Employment Services Department.
  • Starts: Immediately

Duties and Responsibilities


  • Manage the daily operations of the Employment Services Program assuring the overall quality of SE and CLST services provided
  • Assist the Director in managing the compliance of the program: CARF and DOR, and other regulatory agencies as warranted ensuring that programs comply with each agency’s regulations in providing quality services to the clients Toolworks’ serves in community services
  • Manage the work of the Coordinator and Vocational Specialist to ensure good workflow and productivity
  • Manage the professional development of all staff in the department

Client Support

  • Teach client rights and develop client self-advocacy skills
  • Responsible for person centered planning and developing Individual Plans of Employment
  • Responsible for ensuring client’s are reporting to work and performing at their maximum potential, as well as meeting the needs of the clients
  • Perform direct service duties as needed


  • Complete all required reporting for regulatory bodies: CARF, DOR, and other necessary compliance related reporting
  • Carry out intakes and maintain contacts with referral sources as needed
  • Prepare and submit all billing
  • Act in role of Director in his/her absence as needed
Other duties as required

Skills, Knowledge and Abilities

Education and Experience Requirement

  • B.A. in Special Education, Rehabilitation Counseling, or related field, or in lieu of education, a minimum of five (5) years experience working with adults with developmental disabilities
  • Minimum two (2) years management experience

Skills requirement

  • American Sign Language required
  • Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required.
  • Fluent report writing skills
  • Willingness to work flexible hours to meet client needs.
  • Able to recognize unusual or threatening conditions related to persons with disabilities
  • Supervisory experience preferred
  • Strong time management skills, patient, detail oriented
  • Proficient in Microsoft Office Suite

Program requirements

  • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
  • First Aid/CPR certification required (within 30 days)
  • Clean DMV printout and proof of auto insurance