Assistant Director of Workforce Projects-Hospitality Initiative

San Francisco, Full-time

This position has been filled.

  • Reports to: Director of Workforce Projects
  • Supervises: ADRC Specialist, Job Coaches, Trainees
  • Status / Level: Exempt
  • Purpose: Develops and supports the operation of workforce initiatives and social enterprise. Effectively works with a variety of funding sources and tracks all milestones and billing for services.
  • Starts: Immediately

Duties and Responsibilities:

Training Functions:

  • Training on basic food sanitation and storage, waste and cost control best practices and Ensure SafeServ preparation techniques are utilized
  • Develop basic cooking science procedures
  • Ensure proper use of kitchen tools, especially knife skills
  • Customer service, cash handling processes
  • Barista and beverage preparation

Supervisory Functions:

  • Develop teaching aids, such as visual recipe cards
  • Supervise trainees work habits and provide instruction
  • Work collaboratively with manager, head baker and non-profit social services staff to ensure successful training and employment experiences
  • Evaluate and assess trainee skills, provide written reports as needed
  • Coordinate with multiple organizations and referral sources to recruit clients into training
  • Supervise ADRC Specialist, liaison with AD Employment re: referrals, pipelines

Client Support Functions:

  • Ensure effective orientation and support for successful work experience at each job site
  • Provide training and support to clients to prepare them for job placement and retention
  • Maintain positive business relationships with management/owners of businesses where clients are placed to ensure ongoing satisfaction of Toolworks’ services
  • Provide case coordination with job coaches and other entities; make referrals, and monitor client progress

Administrative Functions:

  • Prepare all monthly billing forms for various funding sources and Follow-up on billing, POS’s, Premier payments
  • Create client placement objectives
  • Monitor client progress in case notes and complete all other required paperwork
  • Ensure all client timecards, change in status forms, billing reports, milestone reports, and other required paperwork is completed

Other duties as required

Skills, Knowledge and Abilities:

Education and Experience Requirement:

  • B.A. in Special Education, Rehabilitation Counseling, or related field, or in lieu of education, a minimum of five (5) years’ experience working with adults with disabilities.
  • Minimum two (2) years management experience.
  • Passion for Toolworks’ mission to partner with people with disabilities to provide tools and resources that promote independence, equality and personal satisfaction. 

Knowledge and Skills

  • Minimum 2 years-experience in a kitchen management position, or related position required.
  • Knowledge of food preparation and overall structure and workflow of a restaurant kitchen.
  • Thorough knowledge of safety guidelines supplies and equipment.
  • SafeServ instructor preferred.
  • American Sign Language, Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required.
  • Willingness to work flexible hours to meet client needs.
  • Strong writing and time management skills, patient, detail oriented
  • Proficient in Microsoft Office Suite

Compensation and Benefits:


  • Depends on experience

Benefits (eligibility dependent on scheduled hours)

  • Paid employee medical, dental, and vision coverage
  • 401k contribution
  • Twelve days of paid vacation accrued annually
  • Twelve sick days accrued annually
  • Ten paid holidays annually
  • Birthday holiday per year
  • Tuition reimbursement
  • Employee wellness program

 Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities.