• Reports to: Director of Workforce Projects
• Supervises: ADRC Specialist, Job Coaches, Trainees
• Status / Level: Exempt
• Purpose: Develops and supports the operation of workforce initiatives and social enterprise. Effectively works with a variety of funding sources and tracks all milestones and billing for services.
• Starts: Immediately

Duties and Responsibilities:

Training Functions:

• Training on basic food sanitation and storage, waste and cost control best practices and Ensure SafeServ preparation techniques are utilized
• Develop basic cooking science procedures
• Ensure proper use of kitchen tools, especially knife skills
• Customer service, cash handling processes
• Barista and beverage preparation

Supervisory Functions:

• Develop teaching aids, such as visual recipe cards
• Supervise trainees work habits and provide instruction
• Work collaboratively with manager, head baker and non-profit social services staff to ensure successful training and employment experiences
• Evaluate and assess trainee skills, provide written reports as needed
• Coordinate with multiple organizations and referral sources to recruit clients into training
• Supervise ADRC Specialist, liaison with AD Employment re: referrals, pipelines

Client Support Functions:

• Ensure effective orientation and support for successful work experience at each job site
• Provide training and support to clients to prepare them for job placement and retention
• Maintain positive business relationships with management/owners of businesses where clients are placed to ensure ongoing satisfaction of Toolworks’ services
• Provide case coordination with job coaches and other entities; make referrals, and monitor client progress

Administrative Functions:

• Prepare all monthly billing forms for various funding sources and Follow-up on billing, POS’s, Premier payments
• Create client placement objectives
• Monitor client progress in case notes and complete all other required paperwork
• Ensure all client timecards, change in status forms, billing reports, milestone reports, and other required paperwork is completed

Other duties as required

Skills, Knowledge and Abilities:

Education and Experience Requirement:

• B.A. in Special Education, Rehabilitation Counseling, or related field, or in lieu of education, a minimum of five (5) years’ experience working with adults with disabilities.
• Minimum two (2) years management experience.
• Passion for Toolworks’ mission to partner with people with disabilities to provide tools and resources that promote independence, equality and personal satisfaction. 

Knowledge and Skills

• Minimum 2 years-experience in a kitchen management position, or related position required.
• Knowledge of food preparation and overall structure and workflow of a restaurant kitchen.
• Thorough knowledge of safety guidelines supplies and equipment.
• SafeServ instructor preferred.
• American Sign Language, Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required.
• Willingness to work flexible hours to meet client needs.
• Strong writing and time management skills, patient, detail oriented
• Proficient in Microsoft Office Suite

Compensation and Benefits:

Compensation:

• Depends on experience

Benefits (eligibility dependent on scheduled hours)

• Paid employee medical, dental, and vision coverage
• 401k contribution
• Twelve days of paid vacation accrued annually
• Twelve sick days accrued annually
• Ten paid holidays annually
• Birthday holiday per year
• Tuition reimbursement
• Employee wellness program

 Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities.