Community Living Case Coordinator – ASL Required

San Francisco, Full-time

This position has been filled.

  • Reports to: Assistant Director of Community Living
  • Supervises: Case Leads
  • Status / Level: Exempt
  • Purpose: To support people with disabilities in maintaining independent community living.
  • Starts: Immediately

Duties and Responsibilities:

Client Support Functions:

  • Teach client rights and help develop self-advocacy skills
  • Assist clients in developing natural networks of support
  • Assess client interests and abilities through the person-centered planning process, develops written service plans and behavioral support plans on a semiannual and annual basis
  • Develops client support schedule templates
  • Assist clients in managing personal affairs
  • Quality control of all services provided  in the home by support staff, attendant care and natural supports
  • Assists clients in developing agendas and running house meetings
  • Provide linkages in the community for needed services including all generic supports; provide case management and service coordination
  • Provides direct support to clients as needed

 Administrative Functions:

  • Recruit, supervise, train and evaluate Case Leads and assist with staff development on a day to day basis
  • Responsible for implementing support plans in individual homes, ensuring staff members are trained and are following support plans, gathering data and other needed documentation for contract agencies
  • Responsible for completing all required documentation, including case notes, risk management forms, special incident reports and additional case records
  • Responsible for maintaining professional relationships with clients, referral sources, employers, families, care providers and appropriate others; and for maintaining confidentiality
  • Communicates daily with Scheduling Coordinator around client staffing needs and preferences
  • Provides back-up assistance and support to the Emergency Response Carrier
  • Attends weekly meetings with Scheduling Coordinator, Assistant Director and other Community Living personnel

 Skills, Knowledge and Abilities:

 Education and Experience Requirement:

  • B.A. in Special Education, Rehabilitation Counseling or related field preferred.
  • Minimum of three years’ experience working with adults with disabilities required, preferably in a community setting. Strong preference for experience working with individuals with Autism Spectrum Disorder
  • Two years of supervisory experience required

Skills requirement:

  • ASL skills required
  • Able to develop and implement support plans, interventions and positive reinforcements
  • Crisis Prevention and Intervention and/or Non Violent Behavioral Intervention training(within 30 days)
  • Fluent report writing skills
  • Willingness to work flexible hours to meet client needs.
  • Able to recognize unusual or threatening conditions related to persons with disabilities
  • Strong time management skills, patient, detail oriented
  • Proficient in Microsoft Office Suite, Google Docs

Program requirements:

  • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
  • First Aid/CPR certification required (within 30 days)
  • Clean DMV printout and proof of auto insurance

Compensation and Benefits:


  • Depends on experience


  • Paid employee medical, dental, and vision coverage
  • 401k contribution
  • Twelve days of paid vacation accrued annually
  • Twelve sick days accrued annually
  • Ten paid holidays annually
  • Birthday holiday per year
  • Tuition reimbursement
  • Employee wellness program
Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities.