- Reports to: Assistant Director of Community Living
- Supervises: Specialists; Scheduler
- Status / Level: Exempt
- Purpose: To support people with disabilities in maintaining independent community living.
- Starts: Immediately
Duties and Responsibilities:
Client Support Functions:
- Quality control of all services provided in the home by support staff
- Uses person centered approach around individual client staffing needs and preferences
- Is fully trained with individual clients and their needs
- Provides direct support as needed
Administrative Functions:
- Recruit, supervise, train and evaluate Scheduling Assistant, Specialists and Personalized Support Assistants and assist with staff development on a day to day basis
- With assistance from Scheduler, creates and maintains client staffing schedules, reviews daily
- Reviews staff clock-in data daily, identifies missing information and follows up as needed
- Approves staff timecards and ensures accuracy
- Prepares monthly billing reports
- Provides back up assistance to Emergency Response System carriers
- Participates in weekly meetings with Case Coordinator, Assistant Director and other Community Living personnel
- Develops and oversees quarterly training meetings for staff
Skills, Knowledge and Abilities:
Education and Experience Requirement:
- Supervisory experience required
- B.A. in Special Education, Rehabilitation Counseling or related field preferred.
- Minimum of three years’ experience working with adults with disabilities preferred
Skills requirement:
- Strong time management skills, patient, detail oriented
- Proficient in MS Office, time tracking/timekeeping software, ADP, Google Docs
- American Sign Language (ASL), Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required
- Fluent report writing skills
- Willingness to work flexible hours to meet department/client needs.
Program requirements:
- Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
- First Aid/CPR certification required (within 30 days)
- Clean DMV printout and proof of auto insurance
Compensation and Benefits:
Compensation:
- Depends on experience
Benefits:
- Paid employee medical, dental, and vision coverage
- 401k contribution
- Twelve days of paid vacation accrued annually
- Twelve sick days accrued annually
- Ten paid holidays annually
- Birthday holiday per year
- Tuition reimbursement
- Employee wellness program
Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities.