Director of Employment and Training Programs

San Francisco and East Bay Areas, Full-time

This position has been filled.

  • Reports to: Vice President of Services
  • Supervises: Assistant Director of Employment Services; Job Developers/Lead/Specialists for ADRC, COB and OEWD funded programs
  • Status / Level: Exempt
  • Purpose: To further the employment of people with disabilities through the development of communication and marketing strategies; To promote and coordinate employment and training opportunities across all agency programs and funding streams; Oversight of the following programs: Office of Economic Workforce Development Disability Coordinator(OEWD), Aging and Disability Resource Center(ADRC-HSA), City of Berkeley(COB) Supported Housing Services
  • Starts: Immediately

Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides a number of programs including: job placement and training, community integration, and supported living services

Program Support Functions

 Disability Services Coordinator Grant (OEWD)

  • Effectively partners and supports Disability Services providers to seamlessly provide an array of individualized workforce services to persons with disabilities through:
    • Participant Outreach and Recruitment
    • Participant Intake, Assessment and Referral
    • Employer Relations Building
      • Develops new employer relationships for the purposed hiring participants needs and identify opportunities be better prepare participants with disabilities for the workforce.
      • Engage employers in informal and formal convenings (including other disabilities services providers as necessary), such as roundtables, employer panels, business advisory boards, partnership conversations, etc. 
    • Job Placement Services
  • Spearheads and manages logistics of Disabilities Services Workforce Program events, including but not limited to provider partner meetings, workforce partner trainings with DOR and other partners, sharing of best practices within the provider network on providing services to individuals with disabilities, etc. 
  • Delivers Disabilities Services Orientations (virtually, in person, or through a hybrid model) that provide an overview of services, detailed information and career pathways provided through Disabilities Services, DOR and other resources to the overall workforce system.
  • In collaboration with OEWD, develops and co-leads Community of Learning convenings and/or meetings with Disabilities Services Job Center Providers.
  • Administers San Francisco’s Ticket to Work program.

Aging and Disability Resource Center (ADRC)

  • Oversees the work of the ADRC Specialist in providing:
    • Targeted outreach to adults with disabilities.
    • Internal and external Information and Referral to adults with disabilities and older adults.
    • Conducting outreach through presentations and participation in events to spread awareness of both ADRC and DAS services. Works with Citywide ADRC Coordinator in developing and scheduling outreach events.
    • Collaborating with Citywide ADRC Coordinator, DAS analyst, and 2 Gough Integrated Intake on efforts to meet California Department of Aging ADRC operations criteria.
    • “Point of Entry” to Toolworks’ programs and services.
  • Provides back-up to ADRC Specialist, as needed.

Supportive Housing (City of Berkeley)

  • Oversees the work of the Case Lead providing:
    • Case management tied to permanent supportive housing services to residents at UA Homes (74 units) and Erna P. Harris (34 units).
    • Working with tenants to develop skills and to create resident communities that promote housing stability.
    • Individual and group counseling as well as vocational and other activities which increase engagement in services.
  • Ensures COB supportive housing tenants have access to employment-focused opportunities and are included in Toolworks’ employment pipeline.

Training Programs: Treasure Island (Janitorial) and Bakeworks (Hospitality)

  • Provides oversight of the Treasure Island 10-week Janitorial and Bakeworks Hospitality Training Programs.
  • Ensures enrollees of training programs are captured in appropriate grant(s).
  • Ensures training program ratios are in alignment with funding requirements; ensures DOR SA/WA funding is in place.
  • Acts as liaison to and ensures good coordination, workflow, and communication with Enterprise management.

Employment Services

  • Oversees the work of Job Developers conducting DOR-funded intake, coaching, placement, and retention services.
  • Coordinates with Director of Community Integration and Employment to ensure cross-program functionality and staffing.
  • Maintains Toolworks’ employment pipeline across all employment programs with a special focus on developing employment opportunities and programs for the Deaf Community.

Administrative Functions

  • Ensures the collection of client data and completion of subsequent reporting.
  • Audits OWED, HSA, COB and DOR service functions regularly.
  • Completes all required reporting for regulatory bodies: CARF, DOR, OEWD, HSA, City of Berkeley, and other necessary compliance related reporting.
  • Establishes and maintain contacts with referral sources as needed.
  • Completes all necessary grants and grant reporting as need.
  • Other duties as required.

Organizational (all staff)

  • Participates in staff meetings as required.
  • Complies with current agency performance standards.
  • Reports changes in criminal or employment status on a timely basis.
  • Represents the organization to visitors and the community as needed.
  • Maintains a professional attitude, working cooperatively with other staff, clients and members of the community.
  • Maintains confidentiality of client/staff information as required by law and agency policy.
  • Treats Clients with dignity and respect.

Skills, Knowledge and Abilities

 Education and Experience Requirement

  • Minimum three (3) years’ experience, preferably in a vocational rehabilitation setting.
  • Masters’ degree in social work, rehabilitation counseling or a closely related field required, or equivalency of five (5) years’ additional related experience.
  • Minimum of five (5) years’ management experience
  • Strong knowledge of Deaf Culture and the employment needs/considerations of the Deaf Community

Skills requirement 

  • American Sign Language, Spanish or Cantonese language skills preferred. Strong preference for American Sign Language fluency.
  • Fluent report writing skills.
  • Willingness to work flexible hours to meet client needs.
  • Able to recognize unusual or threatening conditions related to persons with disabilities.
  • Supervisory experience preferred.
  • Strong time management skills, patient, detail oriented
  • Proficient in Microsoft Office Suite

Program requirements 

  • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
  • First Aid/CPR certification required (within 30 days)
  • Clean DMV printout and proof of auto insurance


Compensation and Benefits 


  • Depends on experience.



Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.