- Reports to: Supported Employment Coordinator
- Supervises: N/A
- Status / Level: Non-Exempt
- Purpose: To supervise and train adults with disabilities in vocational skills and appropriate work habits either in enclaves or individual placement settings.
- Starts: Immediately
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Toolworks, in partnership with people with disabilities, is a human service agency dedicated to providing the tools and resources that promote independence, equality, and personal satisfaction. Toolworks provides a number of programs including: job placement and training, community integration, and supported living services.
Position Title: Job Coach
Reports to: Asst. Dir. of Employment Services
Supervises: N/A
FLSA Status: Non-Exempt
Grade: A
Purpose: To supervise and train adults with disabilities in vocational skills and appropriate work habits either in enclaves or individual placement settings.
Duties and Responsibilities
Client Support Functions
- Train and support people with disabilities on the job site ensuring the individual is as independent as possible performing his/her job duties
- Provide training and support with issues that may impact job readiness and performance including: travel training, money management, and other supports
- Provide instruction regarding client rights and self-advocacy
- Maintain positive business relationships with management/owners of businesses where clients are placed to ensure ongoing satisfaction of Toolworks’ services
- Perform quality control inspections of work sites as needed
- Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary
Administrative Functions
- Complete all monthly billing as required
- Monitor client progress in case notes and complete all other required paperwork
- Complete Special Incident Reports as needed
- Keeps First Aid/CPR current
Organizational (all staff)
- Participate in staff meetings, trainings and retreats as required
- Comply with current agency performance standards
- Report changes in criminal or employment status on a timely basis
- Represent the organization to visitors and the community as needed
- Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
- Maintain confidentiality of client/staff information as required by law and agency policy
- Treat clients and co-workers with dignity and respect
Other duties as required
Skills, Knowledge and Abilities
Education and Experience Requirement:
- B.A. in Special Education, Rehabilitation Counseling or related field preferred.
- Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.
Skills requirement
- American Sign Language, Spanish or Cantonese skills preferred. Some level of fluency for certain target populations may be required.
- Fluent report writing skills
- Willingness to work flexible hours to meet client needs.
- Able to recognize unusual or threatening conditions related to persons with disabilities
- Supervisory experience preferred
- Strong time management skills, patient, detail oriented
- Proficient in Microsoft Office Suite
Program requirements
- Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
- First Aid/CPR certification required (within 30 days)
Compensation and Benefits
Compensation
- Depends on experience
Benefits (eligibility dependant on scheduled hrs)
- Paid employee medical, dental, and vision coverage
- 401k contribution
- Twelve days of paid vacation accrued annually
- Twelve sick days accrued annually
- Eleven and a half paid holidays annually
- Birthday holiday per year
- Tuition reimbursement
- Employee wellness program
- Employee assistance program