Crew Supervisor/Job Coach

San Francisco, Full-time

This position has been filled.

  • Reports to: Director Employment Services
  • Status / Level: Non-Exempt
  • Purpose: To supervise and train adults with disabilities in vocational skills and appropriate work habits either in enclaves or individual placement settings.
  • Starts: Immediately

Duties and Responsibilities

  • Client Support Functions
  • Train and support people with disabilities on the job site ensuring the individual is as independent as possible performing his/her job duties
  • Provide training and support with issues that may impact job readiness and performance including: travel training, money management, and other supports
  • Provide instruction regarding client rights and self-advocacy
  • Maintain positive business relationships with management/owners of businesses where clients are placed to ensure ongoing satisfaction of Toolworks’ services
  • Perform quality control inspections of work sites as needed
  • Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary

Administrative Functions

  • Complete all monthly billing as required
  • Monitor client progress in case notes and complete all other required paperwork
  • Complete Special Incident Reports as needed
  • Keeps First Aid/CPR current

Organizational (all staff)

  • Participate in staff meetings, trainings and retreats as required
  • Comply with current agency performance standards
  • Report changes in criminal or employment status on a timely basis
  • Represent the organization to visitors and the community as needed
  • Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
  • Treat clients and co-workers with dignity and respect

Skills, Knowledge and Abilities


Education and Experience Requirement

  • B.A. in Special Education, Rehabilitation Counseling or related field preferred.
  • Minimum of two years’ experience working with adults with disabilities, preferably in a community setting.

Skills requirement

  • Fluency in American Sign Language (ASL) is preferred.
  • Fluent report writing skills
  • Willingness to work flexible hours to meet client needs.
  • Able to recognize unusual or threatening conditions related to persons with disabilities
  • Supervisory experience preferred
  • Strong time management skills, patient, detail oriented
  • Proficient in Microsoft Office Suite

Program requirements

  • Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
  • First Aid/CPR certification required (within 30 days)


  • Depends on experience