LCSW-Case Manager, Supportive Housing or Supportive Housing Service Coordinator

East Bay, Full-time

This position has been filled.

  • Reports to: Vice President of Client Services
  • Supervises: N/A
  • Status / Level: Exempt
  • Starts: Immediately

Toolworks, an innovative, dynamic non-profit organization working in partnership with people with disabilities is currently accepting applications for a service coordinator for our supportive housing program in Berkeley. This position supports individuals with mental health and other disabilities who have been or are homeless maintain housing.

Duties include case management, referral to outside agencies, individualized personal supports, the development of resident community building activities, and vocational counseling.  LCSW strongly preferred; candidates with at least two year’s experience with the target population in a community setting with other relevant degree considered.  Five year’s experience with target population may be considered in lieu of degree.  ASL skills a plus.  Applicants may submit their resume, cover letter and salary requirements above.

The cover letter should detail your relevant education and experience in relationship to this position and the skills and/or qualities you think you possess that make you an ideal candidate for the position.  The position includes a competitive salary and excellent benefits.

Please note — some supervisory duties may be added to the position at a later date.

Duties and Responsibilities:

Client Support Functions

  • Assess client needs, interests and abilities through the person-centered planning process; develop written plans
  • Complete in-home assessments, develop work/volunteer opportunities, lead groups, benefits counseling
  • Lead groups and provide individual counseling using a wellness and recovery model.
  • Teach client rights and help develop self-advocacy skills
  • Assist clients in developing natural networks of support
  • Develop on-site activities that foster community building and self-sufficiency of resident populations
  • Provide linkages in the community for needed services; provide on-going case management and service coordination

Administrative Functions


  • Responsible for completing all required documentation, including monthly billing reports, SIR’s, case notes and additional case records
  • Provides direction and oversight of work activities on a day to day basis and completion of required paperwork 

Organizational (All staff)

  • Participate in staff meetings, trainings and retreats as required
  • Comply with current agency performance standards
  • Report changes in criminal or employment status on a timely basis
  • Represent the organization to visitors and the community as needed
  • Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
  • Maintain confidentiality of client/staff information as required by law and agency policy
  • Treat clients and co-workers with dignity and respect

Other duties as required