- Reports to: Assistant Director, Employment Services
- Supervises: Vocational Specialists
- Status / Level: Non-Exempt
- Purpose: Responsible for individual and/or group vocational counseling for a caseload of adults with disabilities. Assess the language and vocational skills of deaf and hard-of-hearing adults and provide language and vocational skills training that prepare them for employment.
DUTIES AND RESPONSIBILITIES
Client Support Functions
- Train and support people with disabilities on the job site ensuring the individual is as independent as possible performing his/her job duties, communicating effectively with hearing, deaf and hard of hearing clients.
- Provide HR-related support between individual with a disability and Toolworks’ Human Resources
- Provide training and support with issues that may impact job readiness and performance including: travel training, money management, and other supports
- Provide ongoing case management for clients ensuring the access to generic resources as needed
- Provide instruction regarding client rights and self-advocacy
- Maintain positive business relationships with management/owners of businesses where clients are placed to ensure ongoing satisfaction of Toolworks’ services; Perform quality control inspections of work sites as needed.
- Develop assessment tools and language and vocational skills training curriculum suited for deaf and hard of hearing adults and conducts assessment. Provides direct instruction as needed, individually or in a classroom setting.
- Coordinate with job developers to work on pre-employment skills, such as resume writing, mock interviews, appearance.
- Supervises reporting Vocational Specialists and provides direction to assigned client employees.
- Monitors client’s progress in case notes, goal tracking, and develops Individual Service Plans
- Complete Special Incident Reports as needed
- Complete all HR-related documents as needed and all other assigned paperwork
- Keeps First Aid/CPR current
Organizational (all staff)
- Participate in staff meetings, trainings and retreats as required
- Comply with current agency performance standards
- Report changes in criminal or employment status on a timely basis
- Represent the organization to visitors and the community as needed
- Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
- Maintain confidentiality of client/staff information as required by law and agency policy
- Treat clients and co-workers with dignity and respect
Other duties as required
Skills, Knowledge and Abilities:
Education and Experience Requirement:
- B.A. in Special Education, Rehabilitation Counseling or related field preferred.
- Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.
- American Sign Language required
- Fluent report writing skills
- Willingness to work flexible hours to meet client needs
- Able to recognize unusual or threatening conditions related to persons with disabilities
- Supervisory experience preferred
- Strong time management skills, patient, detail oriented
- Proficient in Microsoft Office Suite
- Fingerprint background check (Child Abuse Index, Criminal Record Clearance)
First Aid/CPR certification required (within 30 days)