• Reports to: Assistant Director, Employment Services
• Supervises: Vocational Specialists
• Status / Level: Non-Exempt
• Purpose: Responsible for individual and/or group vocational counseling for a caseload of adults with disabilities. Assess the language and vocational skills of deaf and hard-of-hearing adults and provide language and vocational skills training that prepare them for employment.

DUTIES AND RESPONSIBILITIES

Client Support Functions

• Train and support people with disabilities on the job site ensuring the individual is as independent as possible performing his/her job duties, communicating effectively with hearing, deaf and hard of hearing clients.  
• Provide HR-related support between individual with a disability and Toolworks’ Human Resources
• Provide training and support with issues that may impact job readiness and performance including: travel training, money management, and other supports
• Provide ongoing case management for clients ensuring the access to generic resources as needed
• Provide instruction regarding client rights and self-advocacy
• Maintain positive business relationships with management/owners of businesses where clients are placed to ensure ongoing satisfaction of Toolworks’ services; Perform quality control inspections of work sites as needed.
• Develop assessment tools and language and vocational skills training curriculum suited for deaf and hard of hearing adults and conducts assessment.  Provides direct instruction as needed, individually or in a classroom setting.
• Coordinate with job developers to work on pre-employment skills, such as resume writing, mock interviews, appearance.
• Supervises reporting Vocational Specialists and provides direction to assigned client employees.

Administrative Functions

• Monitors client’s progress in case notes, goal tracking, and develops Individual Service Plans
• Complete Special Incident Reports as needed
• Complete all HR-related documents as needed and all other assigned paperwork
• Keeps First Aid/CPR current

Organizational (all staff)

• Participate in staff meetings, trainings and retreats as required
• Comply with current agency performance standards
• Report changes in criminal or employment status on a timely basis
• Represent the organization to visitors and the community as needed
• Maintain a professional attitude, working cooperatively with other staff, clients and members of the community
• Maintain confidentiality of client/staff information as required by law and agency policy
• Treat clients and co-workers with dignity and respect

Other duties as required

Skills, Knowledge and Abilities:

Education and Experience Requirement:

• B.A. in Special Education, Rehabilitation Counseling or related field preferred.
• Minimum of two years’ experience working with adults with disabilities required, preferably in a community setting.

Skills requirement:

• American Sign Language required
• Fluent report writing skills
• Willingness to work flexible hours to meet client needs
• Able to recognize unusual or threatening conditions related to persons with disabilities
• Supervisory experience preferred
• Strong time management skills, patient, detail oriented
• Proficient in Microsoft Office Suite

Program requirements:

• Fingerprint background check (Child Abuse Index, Criminal Record Clearance)

First Aid/CPR certification required (within 30 days)